Shipping of your package
Packages are generally dispatched within 2 to 4 days after receipt of payment and are shipped via Laposte with tracking and drop-off without signature.
They are sent via Laposte with a tracking number and delivered without signature. We send you a link to track your package online.
Your package is shipped at your own risk and is not insured against loss.
Boxes are sized appropriately and your items are properly protected.
In case of loss of the package
1. If the tracking shows one / more step: the packages are not insured. We can not make a refund.
2. If the tracking does not show anything: contact us to get a refund / partial voucher. Usually 50%.
Each case being however independent, contact us. We will try to do our best and find a solution.